Annual Report and Accounts 2009

Group Key Performance Indicators

Adjusted (loss)/earnings per share
(4.3)p
for 2009 (7.2p for 2008)

Return on average capital employed
1.5%
for 2009 (2.6% for 2008)

Operating cash flow
£457m inflow
for 2009 (Target : £51m outflow)

Employee turnover
6%
for 2009 (16% for 2008)

Photo: Norman Askew, Chairman

After an exceptionally challenging year in 2008, we have taken decisive action in 2009 to strengthen the Group's financial position.

Photo: Pete Redfern, Group Chief Executive

We are starting to see the benefit of the operational decisions that we took in 2008 coming through into the performance of the business.